Secure Payment Processing
Call recording options to support PCI compliance
Clarify recording solutions that support best practice without the fuss. Helping you to protect sensitive card details and customer data, wherever your team is working.
Automated Pause and Resume Recording
ClarifyPR supports best practice PCI DSS guidelines when taking payments over the phone. By automatically pausing recording whilst the card details are being entered, no sensitive information is stored on the system. Recording simply resumes automatically once payment is complete.
URL Dectection
Designed for organizations using browser-based payment services. When you open the payment service tab, Clarify recognizes the page and automatically pauses recording until the transaction is complete.
API Integration
Use our API to integrate Clarify recording with your desktop payment application, so recording is automatically paused when the application is in use. Recording will resume once the payment is complete.
Cloud-based IVR payment processing
Choose from a range of PCI DSS Level 1 compliant IVR, contact center, web and SMS payment solutions. All options descope card details away from the agent for maximum protection wherever your team is based.
Simplify PCI compliance, increase efficiency and save money, all whilst maintaining exceptional customer service.
For more information, email keyivr@oakinnovate.com
Agent-Assisted Payments
Allows your agents to support customers through transactions, whilst DTMF suppression ensures card payment details are kept safe.
Click-to-Pay
Create personalized and unique URL links to send to customers to simplify payments. Add Click 3D (below) to minimize charge backs.
Web Chat & Social Media Payments
An easy and secure payment gateway for customers using any chat or social platform.
Click 3D Anti-Fraud
Eliminate up to 100% charge-backs for ‘Card Not present’ transactions by verifying a customer’s identity.
Integration Options
Save time and money by connecting payment solutions with existing business logic via SFTP, API and more.
Payment IVR
A self-service option that makes it quick and easy for customers to make payments 24/7, 365 days a year.
Secure, Web Payments
A fully branded Level 1 online payment portal that can be integrated with your existing systems
Outbound Voice & SMS
Send mass SMS and voice messages to chase payments more efficiently.
Mobile App Payments
Top up gas and electric smart meters on a fully branded mobile app integrated to suit your customers.