Clarify compliance recording for Microsoft Teams, developed by Oak Innovation, has this week completed the rigorous Microsoft certification process for compliance recording solutions.
It’s a significant milestone for Oak Innovation, positioning them as one of a handful of formally recognized recording suppliers globally for Teams’ users.
Oak developed Clarify for Teams in response to the mass uptake of Teams during the pandemic, with Teams monthly users now estimated at around 270 million people worldwide.
Founded in 1987, Oak are proven experts in the call recording sector and were keen to apply their industry and technological knowledge to Teams, ensuring organizations continued to meet compliance standards and benefit from the rich source of business intelligence found in their everyday conversations.
Access to Microsoft’s Graph API allows Clarify to capture audio, video, and screen-sharing between colleagues internally as well as with external parties. This is a must-have for organizations with complex compliance needs, such as the financial sector, who need the ability to record and securely store every conversation. It’s not something that recorders reliant only on direct routing alone are able to compete with.
Clarify supports all major compliance regulations, including FCA, Dodd-Frank, GDPR, HIPAA, MiFID II, and PCI DSS. It also offers added value with features like speech analytics to Microsoft Insights, Microsoft Active Directory single logon, and the ability to integrate with Microsoft Dynamics 365 for improved workflow.
It’s available as both a single instance and cloud deployment to suit customer needs.
William Emm, Oak CEO, said,
“This is an important achievement for Oak, positioning Clarify as one of the leading recording solutions out there for Microsoft Teams’ users. With remote and hybrid working here to stay, our focus on both recording and reporting for Teams aims to provide customers with a complete go-to telephony alternative to traditional phone systems.”
Pete Daderko, Director of Product Marketing, Microsoft Teams Phone commented,
“With the widespread adoption of Microsoft Teams, it is vital that any third-party solution integrations, like Clarify from Oak Innovation, significantly increase the value for our customers and support key objectives such as compliance and service improvement. Clarify from Oak Innovation has undergone months of rigorous testing to ensure it lives up to the high standards we expect.”
Read more about Clarify for Teams.For further information, contact sales@oakinnovate.com