The Oak Technology Partner Ecosystem
Explore the partner businesses and solutions that work brilliantly alongside ClarifyGo call recording for Microsoft Teams.
If you’re a Microsoft Teams Solutions Provider interested in adding Oak recording to your offering, do get in touch – we’d love to discuss working with you.
ClarifyGo + Contact Center
ClarifyGo is the ideal Microsoft certified recording partner for any Teams Contact Center platform. It captures all calls and meetings in Teams as well as PSTN lines in a single solution.
The ClarifyGo API enables full integration of recordings within the Contact Center solution interface.
ClarifyGo + Voice Analytics
Speech analytics harnesses the power of AI to mine ClarifyGo recordings for key words and sentiment, which is then transformed into actionable data to support compliance and service improvement.
We work with a range of specialist partners to ensure the best solution for different customer needs.
ClarifyGo + Call Reporting
Get to grips with Teams call activity, agent performance, and resource management in your business or contact center.
ClarifyGo + Secure Payments
ClarifyGo delivers automated pause and resume recording to protect customer card details when making payments on a call in line with PCI DSS recommendations.
If you process a high volume of payments or they have a high value, then consider an IVR payment solution from our partners at KeyIVR. These satisfy Level 1 PCI compliance requirements without the expense of a clean room.
Discover payment solutions to support PCI compliance →
Read More About ClarifyGo on the Blog...
Choosing a Teams Call Recording Solution : 10 Reasons ClarifyGo Stands Out
Following the global pandemic and the rapid rise of remote work, many organizations have turned to Microsoft Teams as their main mode of communicating, both internally and with clients. This in turn...
Choosing Teams Compliance Recording for the Financial Sector – 3 Key Deliverables
In financial services industries, recording calls is not just best practice, but a non-negotiable compliance requirement. In a sector governed by regulations from the FCA, MiFID II, Dodd-Frank and...
Call Recording for Local Government: 6 Security Features to Look For
Local authorities provide important services to the general public. This means that councils not only need to prioritise customer experience, but manage personal data in a secure and compliant way....