The Oak Technology Partner Ecosystem
Explore the partner businesses and solutions that work brilliantly alongside ClarifyGo call recording for Microsoft Teams.
If you’re a Microsoft Teams Solutions Provider interested in adding Oak recording to your offering, do get in touch – we’d love to discuss working with you.
ClarifyGo + Contact Center
ClarifyGo is the ideal Microsoft certified recording partner for any Teams Contact Center platform. It captures all calls and meetings in Teams as well as PSTN lines in a single solution.
The ClarifyGo API enables full integration of recordings within the Contact Center solution interface.
ClarifyGo + Voice Analytics
Speech analytics harnesses the power of AI to mine ClarifyGo recordings for key words and sentiment, which is then transformed into actionable data to support compliance and service improvement.
We work with a range of specialist partners to ensure the best solution for different customer needs.
ClarifyGo + Call Reporting
Get to grips with Teams call activity, agent performance, and resource management in your business or contact center.
ClarifyGo + Secure Payments
ClarifyGo delivers automated pause and resume recording to protect customer card details when making payments on a call in line with PCI DSS recommendations.
If you process a high volume of payments or they have a high value, then consider an IVR payment solution from our partners at KeyIVR. These satisfy Level 1 PCI compliance requirements without the expense of a clean room.
Discover payment solutions to support PCI compliance →
Read More About ClarifyGo on the Blog...
New US Health Legislation makes Call Recording a Non-Negotiable
The Centers for Medicare and Medicaid Services (CMS) have introduced new guidelines on call recording that directly impact healthcare professionals, insurance vendors, and the healthcare industry in...
PCI Compliance and Call Recording: What are My Options?
PCI DSS compliance impacts any organization that handles card payments, including over the phone. Instigated by leading credit card companies, the regulatory standard requires businesses to put...
Capturing it all: Plugging the Recording Gap between Traditional Telephony & Teams
The joys of working with a platform like Microsoft Teams are obvious. The ability to switch between chat, calls, meetings and file-sharing across a single interface make collaboration simpler and...