The Oak Technology Partner Ecosystem
Explore the partner businesses and solutions that work brilliantly alongside ClarifyGo call recording for Microsoft Teams.
If you’re a Microsoft Teams Solutions Provider interested in adding Oak recording to your offering, do get in touch – we’d love to discuss working with you.
ClarifyGo + Contact Center
ClarifyGo is the ideal Microsoft certified recording partner for any Teams Contact Center platform. It captures all calls and meetings in Teams as well as PSTN lines in a single solution.
The ClarifyGo API enables full integration of recordings within the Contact Center solution interface.
ClarifyGo + Voice Analytics
Speech analytics harnesses the power of AI to mine ClarifyGo recordings for key words and sentiment, which is then transformed into actionable data to support compliance and service improvement.
We work with a range of specialist partners to ensure the best solution for different customer needs.
ClarifyGo + Call Reporting
Get to grips with Teams call activity, agent performance, and resource management in your business or contact center.
ClarifyGo + Secure Payments
ClarifyGo delivers automated pause and resume recording to protect customer card details when making payments on a call in line with PCI DSS recommendations.
If you process a high volume of payments or they have a high value, then consider an IVR payment solution from our partners at KeyIVR. These satisfy Level 1 PCI compliance requirements without the expense of a clean room.
Discover payment solutions to support PCI compliance →
Read More About ClarifyGo on the Blog...
Oak Partners with Microsoft to Bring Compliance Recording to Teams
Covid-19 has certainly been a rough ride for some businesses, whilst others seem to have hit the ground running. Microsoft is one of the latter. Whilst Teams had already been out a few years - since...