by Laura Waterton | Jul 25, 2023 | News
Oak Innovation and Tiger have grown up alongside oneanother. Both with headquarters on the south coast of England, we have often found ourselves pursuing the same opportunities within the communication management space. Now all that is set to change, as friendly...
by Laura Waterton | Jun 8, 2023 | News
We are excited and proud to share that ClarifyGo, Oak’s call recording solution for Microsoft Teams, has scooped TWO Awards at the Technology Reseller Awards 2023 in the following categories: Software Solution of the Year Communications Product of the Year‍...
by Laura Waterton | Mar 7, 2023 | News
Oak Innovation are excited to announce a new partnership with Netherlands-based company, ROGER365.io, to bring a Microsoft certified omnichannel and compliant contact center solution to Teams users this spring. The integration of ClarifyGo call recording with the...
by Laura Waterton | Feb 16, 2023 | Insights, News
The Centers for Medicare and Medicaid Services (CMS) have introduced new guidelines on call recording that directly impact healthcare professionals, insurance vendors, and the healthcare industry in the US. The CMS Final Rule 2023 was put into effect in September 2022...
by Laura Waterton | Aug 25, 2022 | Insights
PCI DSS compliance impacts any organization that handles card payments, including over the phone. Instigated by leading credit card companies, the regulatory standard requires businesses to put measures in place to prevent the exposure and storage of sensitive card...
