
by Laura Waterton | Feb 16, 2023 | Insights, News
The Centers for Medicare and Medicaid Services (CMS) have introduced new guidelines on call recording that directly impact healthcare professionals, insurance vendors, and the healthcare industry in the US. The CMS Final Rule 2023 was put into effect in September 2022...

by Laura Waterton | Mar 15, 2022 | News
Clarify compliance recording for Microsoft Teams, developed by Oak Innovation, has this week completed the rigorous Microsoft certification process for compliance recording solutions. It’s a significant milestone for Oak Innovation, positioning them as one of a...

by Laura Waterton | Oct 23, 2020 | Insights, News
Covid-19 has certainly been a rough ride for some businesses, whilst others seem to have hit the ground running. Microsoft is one of the latter. Whilst Teams had already been out a few years – since 2017, which is long enough to iron out notable bugs and bring...